We collect the following types of information:
When you contact us, join our waitlist, or submit an inquiry, you may provide:
Name
Phone number
Email address
Desired storage unit size
Any message or comments you include
Our website may use standard tools or analytics that collect:
IP address
Browser type
Device information
Basic usage data (pages visited, time spent, etc.)
This information is used only to improve website performance and user experience.
We use the information you provide to:
Respond to inquiries about unit availability
Notify you when a unit becomes available
Manage our waitlist
Provide customer service
Send updates, reminders, or essential service information
Improve website functionality and business operations
We do not sell or share your information with third parties for marketing purposes.
When you provide your phone number, you consent to receive:
Text messages (SMS/MMS)
Phone calls (including automated or AI-assisted calls)
Unit availability alerts
Customer service messages
Waitlist updates
Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying “STOP” to a text message.
Your consent is not required to rent a unit or use our services.
We may share information only in the following limited instances:
Service Providers: Companies helping us manage our website, messaging, or customer support (example: SMS platforms).
Legal Requirements: If required to comply with law, regulation, or valid legal process.
We do not sell personal data, rent it, or allow outside advertising partners to access it.
We take reasonable steps to protect your personal information, including the use of secure platforms, limited access controls, and best-practice security measures.
While no method is 100% secure, we work to safeguard your information to the best of our ability.
We keep your information only as long as reasonably necessary for:
Managing inquiries
Maintaining waitlist records
Completing storage rental relationships
Legal, tax, or operational requirements
You may request deletion of your information by contacting us.
You may:
Opt out of text messaging at any time by replying “STOP.”
Request to update, correct, or delete your personal information.
Contact us to ask how your information is used.
Our services are not directed to children under 13.
We do not knowingly collect information from children.
Our website may link to external sites.
We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy at any time.
Updates will be posted on this page and take effect immediately.
If you have questions about this Privacy Policy or wish to update your information, please contact us:
Apalachicola Storage LLC
160 Market Street
Apalachicola, FL 32320